You didn't find an answer to your question within our FAQ?
Our support team will be pleased to help you.
Hint: You will find your User ID at the menu item "support"
No coins received? ?ayment doesn't work?
Normally, Coins will be credited to you right away. Sometimes it takes a little longer. Sometimes your device needs a new connection to the server. Shutdown the game and login again. From time to time that speeds up the process.
If you did not receive coins you bought more than 24 hours ago, please contact iTunes, the Google Play store or the Amazon support. Since all payments for our game are made with the provider directly, we cannot help you personally .